|Technocure, Dubai, UAE.|
We are a team of highly experienced professionals in the field of computer repair and maintenance. We have built a specialist organization with high quality infrastructure that can support your computer repair requirements end-to-end. It is our promise to every client of ours that we will make every effort in repairing your laptop, printer, plotter etc to the best of your satisfaction.
Technocure - We are established in the year 2011 in Dubai, UAE. Since the inception, we have serviced thousands of equipment and thereby helped our valuable customers in the area of Laptops Notebook tablets Server Desktop Data recovery.
Whether you want to repair a laptop computer that fails to boot, performs poorly or shows erratic issues, we can handle your equipment with great efficiency and return it to health with speed and efficiency.
At Technocure Dubai, our high quality service center can handle your equipment with unparalleled care and efficiency. Although based in Dubai, we work across the country in equipment repair, service, and extend annual maintenance support contracts in the area of our expertise.
Our support process:
Contact us through email, website or phone. (Step 1)
Provide your inquiry details. Ask for a pickup and drop of the equipment if needed. Depending upon mutual agreement, such pickup and drop can be facilitated.
We pick your PC, Laptop or other Equipment (Step2:)
Once we are in possession of your PC, Laptop or printer, we enter the phase of identifying the issue so that we can provide a cost of repair. This process will be expeditiously done and usually take 24 hours or less.
Repair estimation and order confirmation: (Step 3:)
In this step, we determine the best price we can offer for your support requirement on the basis of our preliminary findings.
In case you are a corporate customer requiring equipment support such as servers, plotters, and large printers, the process will be undertaken in your offices depending upon the viability. Sometimes due to the need for extensive repairs requiring the support of our technical infrastructure, in Technocure offices, this cannot be undertaken in your premises.
We start the remediation process of your laptop, desktop, printer or other equipment (Step4:)
Once the previous processes have been completed, we start the repair process immediately and you will be notified up on its completion. As previously agreed, we can either deliver the PC, laptop, printer or plotter or other such equipment to your premises or wait for you to pick it up once the repair process has been completed successfully.
The Electronic Component level repair – where the expertise counts:
This is a field of expertise where you need unique skills to be able to go in-depth into the electronic circuitry and find fault.
The article aims to describe what type of specific skillset would be required by a professional for venturing into this innovative field of technical support that ultimately cut the cost to the customer in owning his equipment by making new purchases unnecessary.
There are three steps involved in resolving an issue that affect a printer circuit board (PCB) of a laptop, desktop, printer or similar equipment.
- Identifying the exact problem – the component causing the fault.
- Isolating the component causing the issue – going more in-depth into the exact problematic component.
- Remedying the issue – once the cause has been found the rectification is rather easy provided the necessary components are available for purchase from manufacturer, OEM, or other sources.
In order to carry out the above mentioned steps, the technician on the work needs to possess the following abilities through his qualification and experience.
- Be able to diagnose the equipment’s electronic circuit schematics.
- Make use of diagnostic equipment and test equipment to assess and validate fault failures.
- Be familiar with tools such as multimeters and oscilloscopes used in the troubleshooting of electronic circuitry in component level.
- Be skilled in both SMT and through-hole soldering practices following IPC standards.
- Be skilled, knowledgeable, and experienced in troubleshooting methods, documentation, and reporting methods in a well-organized and logical manner using best practices.
- Use of office packages such as Microsoft Excel, Access, Word, Powerpoint and other applications as required for documenting and communicating information whenever necessary inside the service organization and when it is needed to the customers.
- Be able to work in a dynamic team environment with critical stakeholders to identify problems through root cause analysis in a timely manner and report findings for preventative measures.
- Troubleshooting circuits, installing new components, and repairing the printed circuit boards (PCB) need mastery in this profession backed by enormous experience. It takes less time for a capable individual and experienced technicians to exercise this skill.
- Ability to adjust or replace defective components or improperly functioning circuitry or electronics components, using hand tools or soldering iron.
- There will be a need for assisting other team members and educating customers for the purpose of skill enhancement and continuing education. There is also a need for skill in working with users to identify needs, determine sources of problems, or to provide information on product use as necessary.
- Reasonable communication skills in order to report findings to the service quality team and assist in the development of corrective actions to prevent reoccurring failures.
Other skills, expertise, and interpersonal skill set needed.
Successful technician will be able to demonstrate the following abilities in order to ultimately aid the business he is working to support.
- Align with the organizations core values and enhance the principal standards that the company is pursuing.
- Understand the business well so that the ways and methods to improve the business to serve the customer well can be always targeted.
- Be customer focused. This means that the customers’ needs are always understood.
- Ensure customer satisfaction and service. Customer has been king, customer is king and will continue to be king. This needs to be well understood as part of the services business you are in.
- You must want your employees, customers, and suppliers to enjoy working with your company. While we set our goals on such ideals, we believe that ultimately such goals can aid bring more business.
- Innovation is defined as a mind to think differently. To question the status quo. Innovation means questioning the current methods. It means staying foolish and staying hungry as the great Steve jobs has said. It means constantly asking the question ‘why’? You must encourage creativity in an environment in which new ideas build on successful platforms and continue the evolution of integrated product offerings. We believe this is how we truly delight our customers.
- Fanatical Excellence – You must strive to pursue excellence all over your business. You must endeavor to achieve the best in all that you do. Our responsibility to customers and ourselves is to adopt a sense of healthy fear in which quality must be proven and never assumed. You must hold yourself accountable to the highest standards of passion in your business.
- Ethics – You must be honest and fair with employees, customers, and suppliers. This creates an environment of mutual respect and trust which is very important in achieving excellence.
Products / Services
Along with our core services offering repair and technical support services, we also have a dedicated team for your product purchase needs.
Our sales team has access to an elaborate array of IT equipment such as PCs, Notebook computers, tablets, Servers, Network Equipment, and all type of software.
We will quickly offer our proposals on receiving your IT requirements. We are always ready to prepare quotations and arrange the procurement and delivery of any hardware, software, or consumables that you may require in the quickest time possible.
Proposals can be sent you quickly once the requirement has been received by us.
Our well established vendor relationships and brand independence allows us to provide customized solutions at competitive prices.
A core service of this division, together with the Outsource department and Repair Centre, is its ability not only to supply equipment, but also to manage service and support it throughout its life cycle. Technocure is proud to announce that we work differently from “box movers” of the IT industry by adding value to the products we sell, and thus providing clients with solutions to best fit their particular requirements.
Our services include main board repair, up-gradation, replacement, and refurbishment as well as support services along with Warranty option. Our services include:
- Laptop repairs: We give you up-front fixed-fee pricing, through which you will know exactly how much it will cost to repair your laptop. We are well-equipped and skilled to repair all kinds of problems associated with laptops of all brands.
- Hard disk data recovery: We know how important your data is to you. Therefore, we ensure to help you recover all of your data, be it from your laptop, the hard disk of your server, your desktop or from any other storage device that may be connected to your network.
- PC Repairs and Maintenance: We have all the expertise to repair all components of PCs including mother board, hard disk etc.
- Plotter and printer repairs and maintenance: We know how important your plotter or printer is for you. We undertake emergency repairs and offer maintenance contracts in the most affordable way to make sure you face no problems with your plotters or your printers.
- POS machine maintenance: With help from IBM, we offer effective maintenance of all kinds of POS machines
- Touch-screen integration: We help you achieve display excellence through our high quality touch-screen integration services
- Virus and Spyware removal: We offer antivirus software installations and firewall installations to make sure your systems are free from viruses, Trojans, malware and spyware. We also help you in preventing any kind of malicious application from entering your network.
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Article About Business
Technocure : Dubai's foremost computer maintenance shop:
Technocure: A complete solution for your electronic needs:
Are you still searching for a company that offers cost-effective electronic PCB component level repair and IT support services? If so, then Technocure is a one-stop solution for you. However, if you work with a computer or laptop then you know how frustrating it is when it does not function smoothly.
Located in Dubai, we have a team of adroit experts who have in-depth knowledge of 15 years in the field of IT support as well as electronics PCB’s component level repair services. Our company is considered as the leaders in India for offering hardware repair, networking & telephone, infrastructure & software as well as security & data recovery services.
Established in the year 2011, our company has successfully served thousands of valuable customers by offering them services in different areas like hardware repair services, security & data recovery, networking & telephone, etc.
With time, people have now started to rely on different devices just to access, share as well as store their personal as well as business information or data. If you are also one of them then it is important for you to be aware of the cyber fraudsters because they take advantage of technology and start threatening for your data security and privacy.
But this is the time when you can take the assistance of Technocure because we will offer top antivirus solutions depending upon your requirements. Our professionals will install the reliable antivirus in your device like Quick-heal, McCafe, etc. and ensure that your device is completely safeguarded.
Whether you want to get your laptop repaired that fails to boot or a computer that displays unpredictable problems and performs poorly, professionals at Technocure, are capable of handling your equipment with complete efficacy and give back your laptop or computer its original efficiency as well as speed.
Professionals at our company have outstanding knowledge about this field due to which they diagnose the problem of your electronic gadget quickly within a given time frame. However, we will not only send the estimated repair or replacement cost but also the warranty options along with it to save your money.
So, your laptop is illuminating power light but not turning on? Is your laptop getting overheat while functioning? Do you see deformed graphics with lines or hazy color? Don’t worry; we can fix it because we have trained & certified technicians.
Keeping in mind the varied requirements of our clients, we offer all our services at a very reasonable price which is hard to find anywhere else. Whether your computer requires diagnostics, upgrades, or visual removal, just give us a call and we will be there for you. At our company, you can also find complete network solutions right from designing, organizing, execution to maintenance.
If you are also looking for a reliable company in order to avail Apple MacBook Repair service then Technocure is the best option for you because here you will find skilled and knowledgeable professionals who have outstanding expertise in Apple Mac product repairs as well as service.
For repairing your device, we will not send any third party to your place because we are always available to help you out. Just register with us for the service and we will immediately assign a technician for you. We mainly work on a priority basis, so once our experts are free from one on-hand task they will immediately take another one.
With us, you can always be assured about your device spare parts because we offer original parts along with 30 days warranty. While repairing your MacBook, we put all our efforts to ensure that no data is lost because our professionals copy all your data in a secure place beforehand. So come to us and get your Mac repaired within your budget.
Therefore, if you are still not sure about what you are looking for then simply give us a call and our friendly advisers will help you out.
What is our specialty?
We possess high-class knowledge and our specialty lies in repairing as well as providing service for different brands of:
- iPad, laptop, computer, and tablet
- Industrial system’s panel, rack & tower server, touch kiosk, desktop, POS systems, workstation, dumb terminal, and many more.
- LCD screen, touch screen display integration, touch screen monitor, large size screen, LED screen as well as touch screen kiosk.
- The laser printer, all in one printer, color laser printer, MFP printer, Deskjet printer, label printer, thermal printer, card printer, large format printer, inkjet printer, POS printer, plotter, and many more.
Apart from all this, we also provide services related to data recovery from hard disk, flash disk, RAID, NAS devices as well as USB storage.
Support Process of Technocure
Technocure is a one-stop solution for all your IT support services. However, we have kept our support process very easy so that clients do not come across any difficulties while contacting us.
In just four simple steps, you can get access to our support process.
You can easily contact us through email, website, or phone. Just provide us your complete inquiry details. If required, then you can also ask for a pick up and drop of the laptop or computer. However, the pickup and drop of your equipment can be enabled depending upon the shared agreement.
We will pick up your PC, Laptop, or other equipment. Once we receive your laptop, computer, or other equipment that requires repair, we will start recognizing the problem in order to tell the cost of repair. However, this process is done carefully by our experts and takes the time of complete one day and even less sometimes.
In this process, you will get repair estimation along with order confirmation. We try our best to provide you the finest price for support requirements depending upon our primary findings.
However, in case you are a commercial customer that needs equipment support like servers and plotters then based upon the feasibility, the process of repair might take place in your office itself.
But at the same time, if we see that your equipment requires extensive repair as well as the support of our technical infrastructure then we will carry on the process of repair at our office.
In step 4, we will start the solution process for your equipment like a laptop, computer, or any other.
Under the supervision of experts, we will start the repair process for your equipment and once it is completed, we will inform you. As stated above, we can provide your computer, laptop or other equipment at your place or you can come and pick it up from our office once the repair process is completed.
What we offer?
At Technocure, we have a team of professionals who are indulged in offering a wide range of services to clients in order to meet their exact requirements. When it comes to electronic PCB’s component level repair service and IT repair service.
In order to avail our services, you first need to tell us about your device condition, next we will give you a quote and once approval is received from your side we will begin rendering the service.
Some of our featured services are stated below:
Hardware Repair Services
If you are looking for the best and reliable hardware repair services then no other company can be better than Technocure. In our hardware repair service, we will help your computer with diagnostics, installation, virus elimination, advancements, router set-up, remote support, and many other things depending upon your requirements.
Under the hardware repair services, we offer a wide range of services including:
- Apple MacBook Repair
- Laptop Repair Services
- Plotter Repair Services
- Printer Repair Services
- Server Repair Services
- WorkStation Repair Services
- UPS Repair Services
- POS Repair & Maintenance
- Industrial PCBs Repairs
With Technocure, you can always expect premium quality services along with real spare parts. Most of the spare parts offered by us come with a warranty of 30 days. However, we put all our efforts in order to ensure that your data is not lost.
Hence, the main motive of our experts is to offer you quick repair so that your computer or laptop is in perfect running condition.
Networking & Telephone
Want to avail networking & telephone services within your budget? If yes, then Technocure is a one-stop solution for you. With years of experience and in-depth knowledge, our experts provide complete network solutions right from designing, deploying, implementation, and maintenance.
Our team of engineers is quite competent as well as quick in their working ensuring that comprehensive responsibility for internet security regulations is maintained.
Under the networking and telephone, we offer a wide gamut of services like:
- Internet Solutions
- Structured Cabling
- Wireless Solutions
- Routing & Switching
- Fiber Optic Solutions
- Analog PBX System Installation
- IP PBX System Installation
- Switch and Routers Troubleshooting
No matter what is the size of your business, we offer Networking & Telephone services without burning a hole in your pocket. In order to stay ahead of your competitors, it is important for your business to adopt every change rapidly.
We have a team of proficient professionals who will make sure that your data is completely secured and well protected from online threats. However, when it comes to MS services, we are experts and can offer complete solutions related to it.
Infrastructure & Software
At Technocure, our company specializes in providing expert IT infrastructure services and also ensure that there is no disruption in performance. We are involved in offering OS installation, server configuration, troubleshooting, updates, data backup, software installation, and many more.
Our infrastructure and software services include:
- Server setup & maintenance
- Active directory installation
- Infrastructure design
- Backup solution
- Accounting solutions
- Azure cloud
- Office 365
However, if you want to run your business without any kind of risk then experts at Technocure can also offer customized services for you that will ensure the smooth functioning of your business. We are also capable of appointing an expert for your organization especially. They will construct an IT roadmap for the long term that will definitely enhance the value of your business.
Security & Data Recovery
Right from the establishment, we have been indulged in rendering security & data recovery services. Depending upon the varied requirements of clients, we can also offer customized security & data recovery services at an affordable cost.
Some of our security & data recovery services include:
- Firewall & network security
- Antivirus solutions
- CCTV solutions
- Biometric access control solutions
- Patch management
- NAS storage recovery
- RAID recovery
- Internal hard disk
Rental Services Offered by Technocure
Apart from these services, we are also dealing in Rental services under the guidance of deft professionals. At Technocure, you can find three kinds of rental services like:
Desktop & Laptop Rental
Gradually the entire world is going digital because it has become the need of an hour. Be it businesses, individuals, or users, everyone requires a computer system or laptop in order to stay up with trends perfectly. But it often becomes difficult for some people to purchase it due to the financial limits.
But don’t worry because this is the time when Technocure comes into the picture. Being the topmost IT provider in Dubai, we provide desktop as well as laptops on a rental basis.
We completely understand that it is often difficult for a growing business to do initial investments. With us, you can focus on developing your business because we offer you a desktop as well as a laptop on a rental basis, and in return, you need to pay us a fixed monthly fee that is very reasonable.
Our proficient engineers will install as well as organize the systems for you so that you can start your work without facing any difficulties. However, at the same time, we will also take the complete responsibility of the maintenance that is required by the desktop or laptop.
As a result, this will eliminate the requirement for you to hire an employee for managing your systems.
We will also do all the computer required task right from software updates, accomplish the security patches as well as hardware upgrades. Therefore, our professionals make sure that you do not come across any kind of issue that interrupts your business because all the maintenance work is in our hands.
Plotter Rental Services
Can’t afford plotters for your business? Don’t worry, Technocure is here to help you out. Plotters are mainly advanced format printers that are quite different from old printers in several ways. Though plotters are high in cost but at the same time, they offer end numbers of amazing features.
However, it often becomes difficult for startups and small businesses to invest money in purchasing as well as maintain plotters.
At Technocure, you can easily take plotters on rent that perfectly fits within your budget. There are several organizations in Dubai who have already availed our services. By availing our plotter rental services, you can avail several benefits.
Taking plotters from us on rent will help you to save huge money. It is important for you to know that with depreciation and use of plotter, its value comes down every year. Therefore, when renting plotters from us, you don’t need to worry about its maintenance, hardware upgrades as well as support.
You might require more than one plotter if you are planning to take part in trade fairs, exhibitions, or simply start your new project. In this case, you can take the help of Technocure who will provide you plotters rental service at an affordable monthly fixed rate.
However, depending upon how long you require the plotters, the rental charges will differ. So, get ready to grow as well as enhance your business operation by availing plotters from us at rent.
Printer Rental Services
Are you looking for a company that can offer you printer rental services within your budget? If yes, then your research ends here because Technocure is involved in offering the best printer rental services in Dubai that are sure to meet your exact requirement.
No matter what is the size of your company, in this digital world, every organization now requires a printer, computer as well as other digital technological devices.
However, depending upon the company the usage of printer differs but it is surely a necessity for all. There can be chances that you might not find it worth investing in a computer printer just because you do not require it on a regular basis.
But Technocure can help you in this situation because it offers printer rental services at a very reasonable cost.
Start-ups or small businesses often do not have money at the beginning to get the right printers installed at their place. One of the other issues faced by them is that the hardware of printers is not upgraded. However, all these problems can be solved at Technocure because we will offer the up-gradation of printers from time to time, ensuring that you always stay updated with new versions.
Our professionals will provide you upgrades and help you to save a lot of money. However, taking a printer on a rental basis can turn out to be helpful for a number of businesses. The printers provided on the rent will be maintained from time to time by us to ensure that it is working smoothly.
Depending on your organization's requirements, our professionals will install all the important software as well as arrange the printer. At Technocure, you can find all types of printers with just a click of a mouse.
Therefore, you don’t need to put any kind of burden on your technical staff because all the maintenance work will be taken care of by us.
Why choose us?
Right from the inception, we believe in honesty is the best policy due to which we have a long list of happy and satisfied customers. However, with time, this list is increasing.
Currently, we have 1530 plus happy clients, rendered 1380 plus solutions as well as successfully completed 1240 plus projects.
In case, you think that your unit is not in the condition to get repaired or have quoted high repair cost than just try us once because we never believe in disappointing our clients. At Technocure, you will get access to Free diagnostic as well as repair estimate service which is hard to find anywhere else.
We have a complete team of proficient experts who first understand the requirements of customers and then offer services accordingly. At Technocure, we quickly respond to the inquiries of the customers and offer them services within a stipulated time frame, ensuring that complete satisfaction is obtained by the clients.
Therefore, in this way, we are able to make a perfect addition to our loyal customer base.
Here are a few things that make us different from other companies present in the market.
- We are quick: At Technocure, we have a team of experts who offer quick services within a given time frame. They put all their efforts in order to ensure that the project is completed on time.
- No fix, no money: Not satisfied with our service and think that your problem is not solved? No issue, don’t pay us. We, at Technocure, do not charge any kind of money from the client if they are not gratified with the solution rendered.
- 30 days warranty: Most of the parts used by us for repairing your laptop, desktop or other device come with at least 30 days warranty. If you find any kind of problem in the parts then it can easily be replaced.
- Professional approach: When it comes to offering services, we always have a professional approach. At Technocure, you will find a team of experts who have in-depth knowledge about this field and put all their efforts in order to meet the exact requirement of customers.
So, if you want to avail premium quality services at a cost-effective price then no other place can be better than Technocure.
“I really like your support and commitment. The price is great, too! I’ll be requesting for support in the future also - Gloria hotels Dubai – Janeesh.
“Thank you for your support. You have always been efficient and honest” - Sofitel hotels, Dubai – Ahmed khamis.
“We are forever greatful for your quality tech support for our printers, desktops, and laptops. We will be happy to recommend Technocure to our friends and contacts - Prakash preman , Al Mayalal super market dubai, UAE.
“The kind of support we experienced from you in the past has been top quality. We expect the same in the future and shall not hesitate to recommend you to your new customers” – James, Mouawad – jewellery group, Dubai, UAE.
“It has been a great pleasure to enjoy your technical support in the past” - Jacob Thomas, Intertec systems, Dubai, UAE
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